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Terms & Conditions

Last updated: 2024. These terms govern use of the Rajasthan Prakosth platform and payment/registration process.

1. Acceptance

By registering as a customer or shopkeeper and submitting payment (customer: ₹100/-, firm: ₹500/- per category), you agree to these Terms & Conditions and our related policies (Privacy, Data Protection, Refund and Cancellation).

2. Registration and Payment

  • You must provide accurate details. Payment is made via the channel indicated (e.g. UPI/QR). You are responsible for entering the correct payment reference number in our system after payment.
  • Registration is subject to verification of payment. The system uses the reference you provide to verify and process your application.
  • Customer card is for personal use only. Shop/firm listing is subject to approval and must comply with our directory and discount rules.

3. Payment Gateway Integration

Payments are processed through external payment channels. We do not store your card/UPI details. We only record the transaction/payment reference you submit. Disputes about the payment transaction itself (e.g. double debit) should be taken up with your bank/UPI provider; we will cooperate with verification using the reference stored in our system where applicable.

4. Fees and Refunds

Registration fees (₹100 for customer, ₹500 per firm per category for shopkeeper) are as stated at the time of registration. Refund and cancellation are governed by our Refund and Cancellation policy.

5. Conduct and Liability

You must not misuse the platform or provide false payment references. Rajasthan Prakosth is not responsible for quality of service at listed shops. We are not liable for issues arising from your bank/UPI side of the payment; our liability is limited to processing the reference you provide as per our system design.

6. Changes and Contact

We may update these terms; continued use after changes constitutes acceptance. For questions or disputes, see Contact Us and our other policy pages.